We have a talented and dedicated staff that first and foremost, loves dogs! This shines through while checking in and out. We seek out employees and cultivate a culture where we are just as excited to serve our human customers as we are our four-legged guests. Yes, we are all dog people, but just as importantly, we are people, people too!
We're Long-Term Oriented
We have a growing business model and are in this for the long run. You are not a dollar sign. You and your dog are a relationship. We know how important your dog is to you. That means by default, the care and service we provide is sooo important. We don’t take our responsibility and duties lightly. In doing so, we look to partner with our customers over their dog’s care. Having the partner model of your dog’s care means it is essential for you to set us up for success by giving us feedback, because your opinion matters.
We Want To Make You A Lifelong Customer
Our goal as a company is to have a consistent team of professionals who you and your dog feel comfortable with. We know that in order to do that you need to know us well. We keep our lives and business growth up to date on the following social media platforms so you can truly understand who we are, what we believe in, and where we are going. Be sure to check our Instagram Stories daily to stay in touch and see what we are working on.
Our company operates in a culture of accountability. If something comes up you want to talk about, simply reach out to us and we will make getting you back to “completely happy customer status” our number one priority.
We will never be too busy to field any concerns directly on our personal cell phone: 856-535-6855 (Pat)
Owner & Operator
P.S. Try and get the CEO of the big box store’s personal cell phone number. 😉
I wake up every day feeling blessed to be able to serve my clients, employees and, of course, the dogs! I am proud to lead a great group of professionals that operate with a sense of purpose and a high level of customer service.
I started working with canines by volunteering at the Lancaster County Humane League while in college Fourteen years ago. During that time, I saw many great dogs bounce back from their forever homes and even worse, stood on the sidelines while some amazing dogs were euthanized because nobody wanted them. After some soul searching and influence from my wife, I began dog training. I am able to help owners thrive with their dogs and not turn to the shelter system as an option. Over time, my career path and shared vision for a “No Kill Nation” has lead me to specializing in puppy specific training.
Champs Dog House