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• provide a pleasant and relaxing check-in for you and your dog 

• take detailed notes from previous grooms to ensure we "get it right" every time

• value input from you as to what you want to your dog's cut to look like

• add the extra touch by offering seasonal, holiday, or themed bow and bandana options

• have a commitment to not shave matted dogs unless it's a last resort and is discussed with the owner first

• give you a call before your dog is ready, so you can get back to your day

• let you know how your dog did while being groomed

• provide a check-out process that gives you ample opportunity to inspect your dog's groom